What are the shipping options available for my order?
We are pleased to offer "UPS Ground" shipping for a nominal charge of $9.95 per shipping address to all states with the exception of Alaska, Hawaii, and the outlying areas of the United States. For those areas, the shipping charge is $12.95 per delivery addess. For those who prefer a faster shipping method, we offer "UPS 2nd-Day Air" and "UPS Next Day Air" at rates based on the package delivery address. Expedited shipping can be accessed during checkout.
What makes Claxton Fruit Cake different from most other fruit cakes I see on the market?
Unlike many so-called "fruitcakes," Claxton Fruit Cakes are chocked full of fruits and nuts. High quality fruit cake is the only product we produce, and we devote ourselves to maintaining the highest quality standards in the industry. Many fruit cakes are nothing more than pound cakes with a handful of fruits sprinkled on top. At our family-operated company, we offer true gourmet quality in every Claxton Fruit Cake we bake.
What is the difference between the "Regular" recipe and the "Dark" recipe? Which recipe is more popular?
Our recipe for quality never changes. That's why Claxton Fruit Cakes remain consistently delicious. Our cakes are approximately 70% "choice fruits and nuts," one of the highest such standards in the industry. Our "Regular" fruit cake recipe, a traditional favorite, is more popular than our "Dark" variety; however, the "Dark" cakes contain the same high quality fruit-and-nut content. The difference lies in the molasses, spices and natural, sun-ripened raisins, which give the "Dark" cakes their distinctive, darker color. Our "Regular" fruit cakes feature both golden and natural raisins along with imitation rum flavoring. The "Regular" recipe outsells the "Dark" by approximately eight-to-one, but both offer fruit cake "at its Claxton best!"
What is the recommended serving instructions for Claxton Fruit Cake?
We advise our customers to thoroughly chill the product before slicing and serving. A sharp knife, moistened by a wet cloth, should be used to slice each cake. Whipped cream or a scoop of ice cream makes a great topping. Of course, a hot cup of coffee serves as the perfect complement to a hearty slice of Claxton Fruit Cake.
What is the average shelf-life of a Claxton Fruit Cake?
Under normal conditions, our cakes have a shelf-life of approximately six months. For extended keeping, we advise placing the cakes in a refrigerator. Our fruit cake may also be frozen.
What is your ordering policy for online orders?
All online orders placed on our company website are shipped via standard ground UPS shipping within the continental United States. In most cases, orders placed Monday through Friday before 12 Noon Eastern time are shipped the same day. Orders placed over the weekend are usually shipped on Mondays. Once your order has been processed and shipped, you will receive tracking information by email.
What is your company's return and refund policy?
As a customer of our family operated company, your satisfaction is guaranteed. If you are dissatisfied with your selection, please contact us immediately and provide your order number from the shipping label. We will promptly replace the product or refund the purchase price in full.
Does Claxton Bakery, Inc. offer guided tours?
Unfortunately, insurance regulations prohibit us from conducting guided tours of our bakery. Our company is a fully-certified GFSI facility which places high priorities on food safety and quality control. Our company store, located at the main entrance of our bakery, is open year-round, Monday through Friday, from 8:00 a.m. until 5:00 p.m. Our plant is located on Main Street, three blocks west of U.S. Highway 301 in downtown Claxton, Georgia, the "Fruit Cake Capital of the World." Come visit us the next time your travels take you through our part of the country.